A Rushcliffe woman says her ‘pride and joy’ bungalow is now covered in mold because her housing company has failed to fix water damage due to leaking pipes. Barbara Bishop, 65, has lived in her bungalow for ten years and says she “loves” it there.
Their home is situated in the small town of Barton on Fabis and is managed by Metropolitan Trent Valley Housing (MTVH). Mrs. Bishop says that her problems began just before Christmas, when she says the freezing weather caused a leak in the pipes and water tank in her loft that eventually flooded her entire bungalow.
Barbara Bishop says she has since had to throw away her personal belongings and that some of her neighbors had to come into her house in wellington boots to clean up the mess, and the water was reportedly four inches deep at one point. . It is understood that the leak may have been caused by a loose gasket, rather than a frozen pipe.
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MTVH dispatched a plumber and electrician immediately after the flood to fix the leak, and the company also supplied a dehumidifier. But Barbara Bishop says: “No one has done anything since Christmas and no worker has set foot here.
“They’ve ignored my whole situation where I’m sitting here in a wet bungalow and my clothes and bed are getting more and more wet. This bungalow used to be my pride and joy, but now it’s all wet.”
“Hallway wallpaper is hanging and mold is spilling everywhere like there’s no tomorrow. Actually, I was cleaning mold off the walls, but one of my friends said I should stop because MVTH needs to see how bad it is.” is”.
An MTVH spokesperson said: “We understand how difficult this period has been for Ms Bishop. She rightly expects her home to be fully repaired, and we are working to make sure this happens.”
“We responded quickly to fix the leak and have agreed to carry out the necessary work and redecoration to repair the water damage. As discussed with Ms. Bishop, your home will need to be dried before these works can begin. Unfortunately, this is taking longer than expected.”
Ms Bishop, who is with Universal Credit, says the mental health problems she has suffered from for a long time have been made worse by her current situation. Given the weeks that have passed without the water damage being repaired, Mrs. Bishop has agreed to trade property with her neighbor’s father.
Mrs. Bishop says that she wants to be close to her daughter, despite knowing the state of the bungalow. But even though this exchange was agreed upon, MTVH told Barbara that the move-in process could take around eight weeks.
Ms Bishop says she is currently “freaked out” when she goes to bed at night in case another flood happens. Supposedly, the plumber who came first to fix the leak told him that another flood could happen again since the pipes were not “backed up” correctly.
Coating is a term often used to describe pipe insulation. Ms Bishop also claims that the dehumidifier provided to her is not working properly and that the situation is now being investigated by Rushcliffe Council’s environmental health team.
A Rushcliffe Council spokesperson said: “The resident has been referred to her landlord Metropolitan Thames Valley Housing. We are in contact with the landlord regarding their action plan and corrective measures and have asked them to keep us informed of their work to resolve the issues the property is experiencing”.
The MTVH spokesperson added: “We have spoken with Ms Bishop about the importance of using the dehumidifier we provided immediately after the leak is repaired. In addition, two weeks ago we offered to provide and subsidize the use of four temporary heaters to further speed up the drying process.
“Once Mrs. Bishop’s house is dry, we will carry out wall treatment, plastering, redecoration and other necessary work. During this period, we will also check all the insulation on the pipes in the loft area.” .
“We visited with Ms. Bishop (February 13) to discuss these plans and to see if she needs any additional support. We will continue to work with Ms. Bishop to ensure that her home returns to the comfortable conditions she expects.”